Your first visit, made simple

01

Before your visit

1. 01

   Call to schedule

   Call our office at (818) 859-7730. Se habla español.

2. 02

   Tell us who the visit is for

   Let us know whether the appointment is for an adult or a child and what you would like help with, so we can plan the right appointment.

3. 03

   Confirm your coverage

   Benefits depend on your plan. Ask whether your plan needs a referral or authorization before your visit. Accepted insurance

02

What to bring

• Photo ID and your insurance card.
• A referral and any earlier hearing test records, if you have them.
• Your current hearing aids and accessories, if you use them.
• A list of your medications and health conditions.
• Your questions — and notes about the places where hearing is hardest.

03

What to expect

A full audiological evaluation may include a review of your medical history, an ear exam and tests such as tympanometry, speech and tone testing, otoacoustic emissions (OAE) or auditory brainstem response (ABR). Your audiologist will explain the results and talk with you about next steps.

04

For parents & caregivers

We use age-appropriate testing and tailor each visit to your child’s needs. Ask our team how to prepare your child for the appointment.

05

Questions you may want to ask

• What type of hearing loss do I have, if any?
• What do my results mean for daily life?
• What are my treatment options?
• Is there anything I should do before my next appointment?

06

Language & communication

Se habla español — our team can help in Spanish. If you would like to discuss communication accommodations for your visit, please call before your appointment.